Vadim Kotelnikov    

9 Questions for Great Customer Success

Creating Innovative Value and Sustainable Profit Growth


Vadim Kotelnikov icon  Kossages - Vadim Kotelnikov quotes, sage, messages 




Modern Economy: 5 Features

Surprise To Win


Innovation is Love: Passion-driven, Customer-focused


Entrepreneur: 3 Distinctive Features


Customer Needs

Customer Satisfaction

Moving Ahead of Competition

A New Game Requires New Thinking

A new game would require a new way of defining opportunities. You and your people have to learn how to think differently, step outside of the box away from your customary ways of looking at your business and markets to expand your view of the possible.

Discover Business Opportunities: 4 Approaches

To find and pursue new opportunities you must develop a clear point of view about growth and make it a part of your company's genetic code. Market leaders that go away from muddling along in a mature industry and toward coming alive with growth prospects identify opportunities, develop selection criteria, select the avenues for profitable growth and pursue opportunities with speed.

3 Strategies of Market Leaders

Seek the Optimum Balance of Opportunities

While radical value Innovations can give you the edge and the advantage of being first to market, improvements and incremental innovations would help you keep your products up to date and of comparable quality.

Systemic Innovation: 7 Areas

The task of a business architect and a process manager is to create systems, within a sensibly structured balanced business, that empowers employees and enables people to achieve higher productivity and greater competitive advantage.